If the UK exits the EU without a deal, UK businesses will have to apply customs, excise and VAT procedures to goods traded with the EU, in broadly the same way that already applies for goods traded outside of the EU.
The end of late payments by large organisations?
The government has been trying to combat the widespread issue of large businesses abusing their position by making late payments to small businesses.
The benefits of outsourcing
There are only so many hours in the day and you / your team probably don’t have the bandwidth to do everything that you would like to do. Outsourcing can save you time and money, but there are many other reasons to consider outsourcing certain business functions.
When was the last time you asked for a referral?
This week? This month? Never? Here at SBCA, asking for referrals is something we do as a matter of course as part of our lead generation efforts. Why not try it for your business and ask your happy customers? These are my top tips for where you could start, based on our experience. Chris’s top […]
How can questioning help you?
Have you ever struggled to find the answer to something or create a solution that sticks? Sometimes it can be because you haven’t got to the real heart of the issues – and that’s where questioning techniques can be so useful.
Breaking compromises
When you think of a compromise, you probably think of an agreement that’s reached by both sides giving ground so that the new status quo is acceptable to both.
The 80/20 Rule
Italian economist Vilfredo Pareto (1848–1923) observed that 80 per cent of the healthy pea pods he harvested came from just 20 per cent of the pea plants in his garden.
Resolving complaints
When it comes to failed customer service, everybody’s got their favourite horror story. People love to share tales of how businesses mess up. However, what really matters is not what went wrong, but how the situation was handled.
Technology – how to apply the latest tech to improve profits
It’s indisputable that technology has revolutionised the way we do business. In the last twenty years alone, we have seen a huge change, with the widespread adoption of the Internet, e-commerce, e-marketing, smartphones, apps, mobile payment systems … and so much more.