Knowing that your business needs to be customer centric (focusing on customer’s needs and wants) is one thing. Knowing how to go about introducing this customer-focused culture is something else entirely! Here are some tips to help you implement the changes necessary to become a more customer focused business: Create a Vision As a business […]
Tips for running a family business
Family businesses can be a fantastic work environment if they are run properly. However, a poorly run family business can tear a family apart. The root of a well-run family business is grounded in treating it like a business, not as an extension of the family. The following are some tips to help make running […]
Business Records Checks Relaunched
The suspension is over. HM Revenue & Customs (HMRC) has relaunched its Business Records Check (BRC) initiative today. The purpose remains the same. HMRC intends to check the adequacy of business records being maintained by Small and Medium sized Enterprises (SMEs), but the process has changed. HMRC now intends to: Write to those SMEs selected […]
Maintaining Positive Cash Flow
In today’s economy, difficulties with cash flow are quite frequent as customers take longer to pay their bills and banks tighten credit facilities. As a result, many business owners find themselves in a reactive cycle when it comes to matters of cash flow. Each month, managers strive to keep their cash flow profitable while costs […]